Services
Service Deliverables
- Service compliance
- Vehicle compliance
- Driver compliance
- Vehicle & Driver Quality
- Fleet Availability
- On Time Performance
- Fleet Deployment
- Login / Logouts
- Capacity utilization
- Trips / Kilometer Per Vehicle / Per Head
- Customer Satisfaction Index (Feedback management)
- Safety – Auto Accidents
- Performance Efficiency Measures
- Km / Employee
- Cost / Employee
Our Solutions
Regular pick up and drop solutions:
- Customized solutions on a per trip, per employee per kilometer or a dedicated package service
- Specialize in 24*7 vehicle deployment
- Fully or partially IT-enabled cars based on the customers’ requirements
- On Call business with select corporates
Features of our Solutions:
- Compliances
- Signing contracts with vendors
- Legal Compliance
- Minimum wages & working hours for their drivers
- Statutory Compliance
Features in line with our Sustainability Initiatives:
- Driver Engagement & Welfare through Driver Safety and Welfare initiatives like:
- Rewards and Recognition
- Providing basic amenities
- Trainings
- Insurance Coverage
- Health Check-ups
- Visiting Drivers’ families
Features of our Solution
Vendor Development
Our asset-light model is supported by more than 500 vendors (transport partners)
We selects its BAs on the basis of:
- Number of vehicles owned
- Maintenance/Quality of vehicles
- Financial strength of the vendors
- Operations capability
- Experience of drivers
Areas of vendor development and performance analysis:
- Performance on SLAs
- Vehicle quality
- Transit time adherence
- GPRS enablement
- Timeliness of MIS
- Transit damages
Our Values
Teamwork:
- The quality of our work is vital for our organization. We focus on being the best in our positions.
- We communicate sincerely, directly and cordially, to solve any problems as soon as possible.
- We request and provide precise, trustworthy and timely information. It is wiser to say “I don’t know”, instead of making up answers.
- We use the right words and eliminate the use of colloquial or generic language.
Commitment
- We recognize the relevance of punctuality in our work. We deliver on time the requirements of our internal and external clients.
- We comply with the policies and procedures established for our work positions.
- We understand that our presence in our workplace is essential to reach the organization’s goals.
- We continuously innovate to be the best in our business.
- We make sure our flaws will be corrected as soon as possible and all necessary steps are taken to avoid recurrence.
- We do not employ third parties to do what we must do.
Cleverness
- We always find a way to accomplish our goals. Excuses are useless.
How do we add value?
- Automated and optimized routing, scheduling & dispatch operations
- Fully automated data capture, billing & audit
- Implant transport helpdesk & transport service centre operations
- Centralized call centre support
- Emergency response toll-free number and rapid action response teams
Engagement and Retention
- Regular Driver Health Check Up Camps
- Medical and Accident Insurance for Drivers
- Customized Driver Training in both soft and hard (SLA Based) skills
- Reward and Recognition to good performers
- Annual Business Partner meet and awards
- Loyalty programs for partners
- Festival celebrations with drivers
- Rewarding academically gifted Driver children.
Features of our operational capability
Safety and Compliance
- Applicable Accident Prevent Regulation:
- Implemented safety instruction, sign board, traffic convex mirrors, traffic controller
- Driver Training program
- Social Compliance – Driver Welfare & Safety
- Driver Welfare Communication
- Health Check Ups
- Vehicle Maintenance Training